Commercial refrigeration needs in Ajax
What to check before requesting service
If a reach-in is warm while its lights work, check the controller display, condenser airflow and evaporator fan sound; power to the cabinet does not prove the refrigeration circuit is operating. Clear loose obstructions around the condenser, but do not spray or dismantle energized equipment. Record temperature, room conditions and the last door-seal inspection. Ajax operators should report any water, refrigerant odour or repeated trip immediately.
- Name the cabinet or room and explain whether it serves prep, merchandising, beverage, frozen or ingredient storage.
- Record controller status, temperature, condenser clearance and whether evaporator airflow is present.
- Provide the facility’s business hours, loading arrangements and a contact who can access the equipment area.
We are based in Maple, Vaughan. Ajax is a service area, not a separate office; dispatch will confirm coverage and timing for your request.
Plan the next step
Describe the equipment, facility location and current temperature concern when you call. If stock is at risk, follow your facility's food-safety or product-handling procedures while you wait for an availability estimate.
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Frequently asked question
What can an Ajax restaurant check before requesting reach-in repair?
Check the displayed temperature and controller alarm, listen for the evaporator fan, and look for blocked condenser airflow or a door that does not seal. Do not remove covers or repeatedly reset protection devices. Include the cabinet’s location, recent cleaning or relocation, symptoms and access hours so the request is specific enough for dispatch review.
Frequently Asked Questions
Quick answers to common commercial refrigeration service questions in Ontario.