The 5-Step Commercial Service Workflow
A clear service process designed to identify the issue, explain the options and support a practical repair or installation plan.
Call & Triage
Instant phone intake with our commercial dispatch coordinator. We assess symptoms and deploy the nearest mobile van unit.
Thermal Diagnostics
Technicians use appropriate diagnostic tools to investigate leaks, temperature issues and electrical faults.
Upfront Estimate
Clear, flat-rate pricing provided in writing before any work begins. No hidden overtime surcharges or surprise billing.
Precision Repair
Repairs use suitable components and documented work practices appropriate to the equipment and approved scope.
Hold Test & Warranty
The completed work is reviewed with the customer, including relevant testing, operating notes and any written service terms.
Advanced Diagnostic Equipment On Every Mobile Van
Our technicians do not guess — we diagnose with laboratory precision. Every Affordable Refrigeration service vehicle is outfitted with top-tier diagnostic instrumentation:
- FLIR Infrared Thermal Imagers: Detecting panel insulation voids and failing motor bearings before catastrophic breakdown.
- Fieldpiece Digital SMAN Manifolds: Real-time superheat and subcooling calculations for maximum coefficient of performance (COP).
- Inficon Heated Diode Leak Detectors: Sensitive to 0.10 oz/year across HFC, HFO, and natural refrigerants (R448A, R449A, R404A, R290).
- Diagnostic and evacuation tools: Equipment is selected for the system and approved work scope.
Frequently Asked Questions
Quick answers to common commercial refrigeration service questions in Ontario.